The entire myGermany GmbH team would like to say thank you!
Thank you for your patience in this extraordinary situation. Not only that we have to deal with the COVID19 crisis and the related difficulties also the Brexit gave us additional work at the beginning of the year due to the uncertain shipping situation. To make matters worse we had to put our warehouse in emergency mode for a total of six days in mid-February because the winter conditions made it impossible to work. Altogether no optimal conditions to guarantee a regular process flow.
Nevertheless, we are finally back with a full staff and now working extra shifts to clear the backlog. We know that this is demanding a lot of patience from our customers. But we assure you that your parcels are as important to us as they are to you and we are doing everything we can to clear the backlog as quickly as possible.
Concierge ist still working and will be done within 24 h weekdays. In case items are not available, your payment will be 100% refunded.
Consolidations will take 2-5 business days
(11.02.2021): Update – We have resumed regular operation
After the entire commercial yard of myGermany GmbH was covered with a 50 cm thick blanket of snow on Monday, February 8, we rebuilt the regular operation step by step. The snow was cleared, the electricity reconnected and the water in the pipes thawed. After not a single parcel carrier visited our warehouse on Monday and Tuesday, we were understandably graced with three times the amount of parcels on Wednesday and Thursday. Our team is working intensively on a coordinated process to cope with the increase in parcels.
We apologize to all customers who now need a little more patience for their packages. As long as a notification from the service provider has been sent, your package has arrived safely at our warehouse and is now waiting for the matching process.
(07.02.2021): Emergency operation due to extraordinary weather conditions
The center of Germany, and Thuringia in particular, are affected by a harsh onset of winter. Besides partly freezing rain with glassy roads, up to 50 cm of snow fell within few hours. Also, strong winds lead to drifts that partially paralyze road sections completely. Bus and train companies have temporarily suspended their services. In addition, the Thuringian state government has closed all schools at the beginning of the week. Children must be taken care of and taught at home.
As a result, employees may be limited or may not be able to come to work at all. Parcel service providers will also be unable to reach our warehouse until Wendnesday. Operations on a regular basis are not possible.
Therefore we apologize to all our customers that myGermany GmbH will be in emergency operation until Thursday, February 11 probably. We will accept all incoming parcels and process them within the possibilities of Express Shipments.
Unfortunately all other orders will be processed only once the overall situation has calmed down.
Every year on February 14 is Valentine’s Day. In Germany and many other countries around the world, flowers and chocolates are given away on this date, affection is expressed, and people even get married. Malicious tongues claim that Valentine’s Day is an invention of florists and chocolate manufacturers, but the custom goes back many hundreds of years.
There are some myths about the origination of Valentine’s Day but the most mentioned story is the celebration of about Saint Valentius. Saint Valentius was a man who loved flowers and performed weddings to soldiers who were not allowed to marry, but he was imprisoned for this. He wrote many letters to the daughter of his jailer with the words “From your Valentine” before he was executed. He was buried on the 14th of February. This day was not associated with romantic love and gifts for the soulmate in the middle age. Only since the 1700s the Valentine’s Day is celebrated like today.
If you are struggling to find the perfect little gift for your loved one to tell them how much you love them, let us help you with these beautiful Valentine’s Day gift ideas:
Always a perfect gift and an ideal present on Valentine’s Day is jewelry. You have many choices which piece you want to give your love. You have the option of rings, earrings, chains, bracelets or watches. Find the perfect one for your love or combinate it – maybe earrings to Valentine’s Day and the suitable chain to the birthday. You have the choice to make your partner happy.
A perfect and very creative idea is a selfmade gift especially a love lock. You maybe know places like the Hohenzollern Bridge in Cologne or the Pont des Arts in Paris where many love locks are hanging. This habit is established in China where couples lock a padlock on a chain or a gate and throw the key away which shows symbolically locking your love forever.
The classic Valentine’s Day gifts are of course the red roses, because they express love. Herewith you do nothing wrong and your partner will be very happy about it
Effective immediately (20.01.2021): We no longer offer shipping to Israel via DHL Economy.
Even though it is our greatest good to offer a variety of different shipping providers to our customers, we had to realize that the benefit of DHL Economy is not in proportion to the expectations of our customers. Delivery times of up to 65 days do not reflect our promise to our customers of speedy processing and delivery. The reason for this is the transfer of DHL Economy to Israel Post on the soil of Israel. Here it comes increasingly to delays that are difficult to convey to our customers. Therefore, we take this delivery option out of our offer until further notice.
Of course, our other delivery options remain unchanged. Customers can still have their products and packages delivered via DHL Express, FedEx Economy, FedEx Express and DPD Express.
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