Yes. We can pick up unpacked items with our dedicated driver. If your items are already packed (crates, pallets), we can use gathered trucks, which will be more cost effective. We can either ship directly to you, or get it into our warehouse where we check packaging and import/export conditions. We do pack, secure and support with export and customs formalities.

Yes. We do collaborate with several carriers and are able to provide you different shipping options via Air, Sea or Road. Best is to have the items in our warehouse where we understand packaging and export conditions in order to quote the international shipment.

You may please elaborate on:

– please provide commercial invoice or any proof of value (eg. screenshot of ebay etc.)
– weight / dimensions of packed items?
– description of items incl. value? (is a customs declaration required? »)
– is it already sufficiently packed, or do you need any further packaging services? (myGermany will add fees to it)
– is it stack-able?
– where to be picked up? detailed address? (sometimes it is not delivered into our warehouse but we pick up somewhere’s and send directly to client > attention: if we don’t have the items in our warehouse it is hard to take over liability, we need to check with sender if it was sufficiently packed)
– to where to be sent? detailed address? port or your address?
– do you have unloading equipment at your place?
– who takes care for the customs clearance? You or myGermany? We normally ship DAP…
– are you acting as business or private
– who/how will be charged for the customs processes?
– do you prefer sea or air?