The entire myGermany GmbH team would like to say thank you!
Thank you for your patience in this extraordinary situation. Not only that we have to deal with the COVID19 crisis and the related difficulties also the Brexit gave us additional work at the beginning of the year due to the uncertain shipping situation. To make matters worse we had to put our warehouse in emergency mode for a total of six days in mid-February because the winter conditions made it impossible to work. Altogether no optimal conditions to guarantee a regular process flow.
Nevertheless, we are finally back with a full staff and now working extra shifts to clear the backlog. We know that this is demanding a lot of patience from our customers. But we assure you that your parcels are as important to us as they are to you and we are doing everything we can to clear the backlog as quickly as possible.