Mail, Package & Freight Forwarding Services
Purchase products from German & European online shops and get it delivered to your country! Just register, get your virtual German shipping address and enjoy the simplicity of our mail & package forwarding service plus the friendliest and fastest customer service.
Customer Account & Service
PickUp, buy and ship in Europe without any restrictions! Expect a fast and individual customer service to support your orders. Use our easy and simple customer account including all order information such as sizes, dimensions, photos and even different shipping cost options.
Total Cost Calculation before you order
Estimate your shipping charges, even before you use our mail & package forwarding service! You can either use our shipping cost calculator to automatically estimate your costs, or send us a request for non-standard items.
HQ
Free Shipping Address & Warehouse Services
Your new virtual shipping address is a pure home address (not a post box address) linked to our warehouse, and actually the start for your mail, parcel or bulky item forwarding service! Within our warehouse we check, photograph, store, shrink, consolidate, and pack/repack your items before forwarding.
Get your German shipping address
And enjoy Germanys Mail & Package Forwarding Service #1
Insured International Premium & Express Shipping
Thanks to our master agreements with DHL, FedEx, TNT, GLS, DPD, UPS, DB-Schenker and others, we provide fair rates. Using Premium & Express Shipping your goods value will be insured and forwarded in the fastest and cheapest way possible. Even for huge items such as bikes, cars, trucks, furniture etc.
Terms & Conditions
Return shipment from myGermany to original seller
In cases of wrong or damaged products, or products which are not compliant with your order, products will be returned at no charge. You may even return goods to the original seller without stating reasons against a small processing fee.
Return shipment from customer to myGermany / original seller
How we handle your claims when items reached your country?
Free Discreet Shipping
You may choose to have your goods packed in such a way that neither the parcel’s contents nor the place of dispatch can be detected (e.g. in case of confidential or valuable shipments). In such cases, myGermany offers a discreet package forwarding service: Your parcel will be shipped in a discreet packaging. Simply tick the corresponding checkbox in your customer account, if you would like to use this service.
Free Drop Shipment – your 10% Benefit
Packages will be treated with utmost confidentiality, and with priority! Incoming packages will directly be forwarded the same day we receive them. No time-consuming opening, checking, repacking, consolidation – thus, we are able to reduce our shipping costs by 10%.
We will notify you via eMail and in Inbox when receiving the package, you need to select the shipping options and pay/initiate the shipping order, then packages will be sent immediately without time-consuming process-steps in-between. Incoming damaged packages of course will be repacked.
Simply tick the corresponding checkbox in your customer account, if you would like to use this service.
Simple Concierge & Pick up Service
We are more than just a package forwarder, we even help you to shop online in Germany and Europe when your payment method is not accepted: We buy and pay goods on your behalf, and even pick up goods for you. Learn more about our Concierge Service.
You want us to pick up and/or purchase on your behalf?
myGermany supports any purchase activities, such as private pick ups or ebay.
Free Goods Inspection & Photos of your Items
Defective goods? Late delivery? Are the goods in line with your order? We automatically check and provide photos of all incoming parcels if not otherwise requested.
60days free Storage in our Warehouse
Store your goods up to 60 days for free, if a small pen or a bulky apartment content… so you can continue your shopping-tour and we can consolidate your goods before forwarding.
Free Shrinking, Repacking & Consolidation
Combine multiple orders in one package to save shipment costs. We also repack and reduce packaging sizes automatically in order to make it safe for its long trip to you. We have also great experience in order to fulfill any sea or air freight packing requirements. We will consolidate into < 30kg maximum (as per policy because of package security and employee health).
Preparation of Customs Documents & Declarations, and Customs handling
We prepare all relevant export and import declarations (value ≤ and ≥ 1.000 EUR) for you and handle the processes at the customs. So we even support you in your country after we forwarded your items.
Free Global Payment
AliPay, ApplePay, AmEx, Bitcoin & Crypto, Diners, JCB, Maestro, Moneta.ru, Paypal, UnionPay, Visa, WeChat, Yandex etc. Thanks to our partners PayPal and WireCard, we offer fast and global payment methods with the highest security standards.
Freight & Cargo Forwarding
With our special cargo services and subsidiary myGermany-Logistics.com we provide cargo & freight forwarding solutions. We are your partner of choice for logistic and post fulfillment services when exporting cars, bikes, trucks, horses, furniture etc. Simply more than just a shipping address pr a package forwarding service!
Mail, Letter & Document Services: Scanning & Forwarding
We provide mail, letter and document services, such as scanning and forwarding to over 220 countries in the world. For each country we have the same tariff.
