Can I split items from the original sender and have them shipped to me in different parcels? Consolidation? Repacking? -
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Yes. Unless otherwise agreed, we open all incoming parcels (and inspect them for damage and whether they comply with the order) and list the items in your customer account. There, you can determine which packages shall be split. Splitting one packge into two packages will cost you additionally 10 EUR.

Note that if you would like us to consolidate, we do it for free. But we will consolidate into 30kg max (as per policy because of package security and employee health).

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