How is the information / description of the goods concluded for the shipping documents / customs declaration? -
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If you use the Concierge Service, we take the data from the Concierge form.

If you have purchased the goods yourself, you will need to enter data (such as description and value etc.) regarding your order in the Expected-Items-Box in your customer account (under myOrder), so that myGermany can assign incoming parcels to your order. Taking your data we create the customs declaration. Please make understandable and truthful statements to avoid any misunderstanding.
That means: you need to enter data before your package reaches our warehouse!

Check alos:

How will the import tax or customs duties be calculated?

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