myGermany purchases Amazon Germany items and delivers worldwide

We purchase, pick up, pack securely, consolidate, execute customs processes & ship your Amazon Items from Germany worldwide to your country.

myGermany.com is a Germany-based warehouse packaging and logistic company that delivers Amazon items to 220 countries at amazing rates thanks to collaboration with DHL, FedEx, UPS, and DB Schenker. We provide a German shipping address, individual customer, and mail & package forwarding service. We even purchase on your behalf, pay, check, photograph, store, consolidate & repack your items, and take over customs handling & the preparation of customs documents.

We purchase, pay or pick up for you. And we consolidate your Amazon purchases!

Either you shop yourself, or ee purchase, pay or pick up for you. And we consolidate your Amazon purchases!

Shop yourself and get it delivered to our warehouse. Or let myGermany pay for your won auctions and Buy-it-now purchases. If you want, we even take over the pick up processes.

Any questions? Contact our Concierge Service Germany Team.

Get access to amazing products on eBay Germany or even on Amazon Germany.

How to shop Amazon and get it delivered by myGermany

Shop at Amazon.de or
ask our Concierge to purchase for you

Shop online and enter your myGermany delivery address at Amazon Checkout. Or you can use our Concierge, who can shopon your behalf.

We inform you once your order
has reached our warehouse

Once we receive your goods, you decide how to continueed: be forwarded to you, you can consolidate or ship directly, add even additional packaging material. And finally, we prepare export papers.

International Insured Door-to-Door
Freight & Package Forwarding

We take over the entire shipping process incl. customs communication. Packages can be sent in 3-7 days so you, pallets in 4-12 days.

Why myGermany?

#1 Parcel & Freight Forwarding Service from Germany

10 Years Experience
in secure international package & freight packaging, shipping & export regulators.
We Focus With Care
on your items and pack it accordingly – No Mass Processing.
Made-In-Germany
International Package & Freight Forwarding competency.
50.000 Returning Customers
Ship packages, pallets, kitchen devices, spare parts, antiquie items etc.

 

Ready to start Amazon shopping in Germany? Get it forwarded…

Frequently Asked Questions

How does Package Forwarding work from Germany?
You can get packages sent to myGermany warehouse when you shop in Germany. Therefore you need to enter our address in the CheckOut (please register here >>). Once we have received your package, you need to define the next steps (consolidation, repacking, add/remove documents, select shipping method and transport insurance etc.)

Details please check here >>

Do you Repack? Can I Consolidate Multiple Packages into one shipment for cost savings?
Yes, we repack and consolidate for free. We use our own strong packaging material and 2-wavy cardboards.

We eveb provide a sophasticated and time-taking consolidation process where we unpack and newly repack in order to get it shipped the most economical way possible. That is done for our Premium Members >>

Are there any restrictions on what I can order from Germany?
myGermany can send almost everything which is leagal. We are also certified for shipping Dangerus Goods such as Lithium, Oil or Gad Pressure Cans. Please check here restriced items >>
Can I Track my package during the forwarding process?
Yes, each package is traceable. Please check here >>
What Shipping Carriers are commonly used for package forwarding from Germany?

List of our partners, with them we collaborate and their rates we provide to you.

For Packages (Road, Air) we use:
– DHL Weltpaket (Economy & Premim)
– FedEx Economy & Premium
– TNT
– UPS Standard & Expedited & Express
– DPD Standard & Express

For Freight (Sea, Rail, Air, Road) we use:
– DHL Global Forwarding
– FedEx Freight
– DBSchenker
– DSV

More details check here >>

How is the goods description concluded for the Customs Declaration / Customs Papers?
myGermany generates these data. You will need to enter data such as description and value in the Expected-Box, so that myGermany can assign incoming parcels to your order. We take your data, improve and create the customs documents. Please make understandable and truthful statements to avoid any misunderstanding.
How much does package forwarding from Germany cost? Are there andy additional fees or taxes with package forwarding?
You pay us only once you initiate the shipment. If we forward your package as it is there are no additional fees, Shipping Cost Calculator >>

We dont ask for any additional fees, except the additional services you require in your account (cost overview).
Check also your Membership Plans >>

If you ship form Germany to Non-EU countries, tax and duty might occur, which is to be paid by you. Please read more here >>

Can you arrange for Pick-up Service in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).
Do you provide Photographs of my items/parcels?
Yes, we take pictures of each incoming parcel for Premium and Business members. Please check our memberships here. A Detailed Pictures option is available in your account.
What should I do if my package is damaged or lost during the forwarding process?
We insure every parcel automatically with up to 500,00 EUR. Please check here Transport Insurance >>

In case you need to file a claim, we will support you! Check here How to file a claim >>

Are there any size or weight restrictions for packages being forwarded from Germany?
No, we can send small and very large bulky items, wherefor we provide pickup, packaging, shipping and customs clearance services.

Check here for more details >>
Special Shipment Treatment >>
Bulky Shipment Samples >>

How can I pay for products ordered from German online stores?
You can use our Concierge Service, which actually allow you to save 19% VAT if you order from Non.EU countries 🙂

Buy for me | Concierge Service in Germany >>

Can I Return items to German online stores if I'm not satisfied with my purchase?
We support you with returns!

Within Germany
From myGermany to original seller: In cases of wrong or damaged products, or products which are not compliant with your order, products can be returned at no charge. You may even return goods without stating reasons against a processing fee. Please mind, that some Concierge Orders may be treated differently.

From customer to Germany 
From customer destination to myGermany / original seller: Customers may also return shipments from their country to myGermany or to the original seller. The costs are to be taken by the customer, but we will fully support the process and communication with seller.

Check more here >>

Contact Us

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