TAXES & CUSTOMS DUTIES

Learn more about your expenses.

In your country imported goods are subject to import tax and/or customs duties. They must be correctly declared (customs documents or declarations). myGermany prepares the customs documents incl. pro forma invoice for free. Additionally we also take care of the electronic customs declaration if the shipment value ≥ 1.000 EUR. For package shipments we also handle the customs clearing process for free.

If we ship outside EU.
Shipments from myGermany to Non-EU.

Require always customs documents incl. a pro forma or commercial invoice, which requires close interaction with the customs and the actual German merchant (source of your shipment). myGermany provides the preparation of customs documents incl. proforma or commercial invoice for free.

These shipments are declared under Incoterm DAP (Delivered at Place, named place of destination), which means duties are not paid by myGermany under this erm.

Value < 1.000 EUR The customs service conducts spot checks on parcels. That means, import fees can but don’t have to be applied. Value > 1.000 EUR
As we process the declaration, import fees will always be applicable if it is stated in the regulations of the destination country.

What else is relevant?
Important information.

If you send to EU, you dont have to pay import fees. If you send to Non-EU, your goods might cause two import charges which are not covered by myGermany:

– Import Duty. Customs will derive these based on value and content.
– Import Tax. You might pay the VAT for your country.

The above mentioned fees cannot be quoted/told by myGermany as the calculation will be done by your country customs. Customs collaborates with our shipping carriers. If charges occur, the shipping carriers will contact you and ask you to pay these.

Some goods with low value are free, they can be imported without any fees. Please check the “de minimis value” details with your customs .

In cases where additional charges may be incurred, the payment will be conducted by our logistics partners and usually you will be charged by them after or while delivery. Usually our partners pay these fees in advance. In certain cases payment may be made directly by you to the customs service.

What else is important?

You: The importer of the goods holds legal responsibility for importing goods, and for the correct declaration of the goods and their value in order to allow for the accurate calculation of the payable customs duties and tax, plus any additional costs that may be incurred in the importing country. Thus we ask you for correct declaration.

myGermany: We execute the preparation of customs documents: pro forma / commercial invoice or declaration, and can handle the customs clearance.

Can customers import Packages from outside EU to myGermany?
Can customers send packages from Non-EU to Germany?

No. As per law myGermany would be liable for importing goods from outside EU for 10 years, and law also request that the importer should be the person who has ordered/paid actually the items from outside EU – thus we are legally not allowed to import. There is no way to import the items for you, unless you are a German residence with German tax and EORI ID or instruct an customs clearance broker (indirect representative) for you. Thus, an rejection of any imports from outside EU to myGermany will automatically happen.

Is there a way to import?
Yes, if you open a Business Account (yearly payment) with us and provide the relevant POAs and documents we will be able to act as indirect representative for Non-German citizens to import from outside EU: https://mygermany.com/de/subscriptions/

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Frequently Asked Questions

Do I have to pay Import Duty or Import Tax?

If you send to EU, you dont have to pay these.If you send to Non-EU, your goods might cause two import charges which are not covered by myGermany:

– Import Duty. Customs will derive these based on value and content.
– Import Tax. You might pay the VAT for your country.

The above mentioned fees cannot be quoted/told by myGermany as the calculation will be done by your country customs. Customs collaborates with our shipping carriers. If charges occur, the shipping carriers will contact you and ask you to pay these.Some goods with low value are free, they can be imported without any fees. Please check the “de minimis value” details with your customs (they are changing regularly).

Can I ship Perfume, Alcohol, Lithium Bateries etc. ?

Yes and No.

Please check here in detail:

General Information

How & When do I pay additional Customs and Import Charges?

The payment (clearance) will be conducted by our logistics partners and usually you will be charged by them after delivery. Usually our partners pay these fees in advance (for reasons of simplicity). In certain cases payment may be made directly by you to the customs service.

How is Import Tax or Customs Duties calculated?

There are not always import taxes and / or customs duties. It always depends on the type of goods and the import conditions of your country, some goods are exempted from customs duties. The basis for calculation is the attached commercial or pro forma invoice, which is generated by myGermany based on your data. Your import customs department will finally define the charges. Please speak to them before you ship if you have any doubts.

What kind of Fees can occur?

In most countries, customs/import duty and a kind of value-added-tax (VAT) can occur.The VAT is in each country different. The rates of customs duties vary from country to country, with the amount depending on the goods. Some countries have determined an upper value limit or allowance which means that they are exempt from customs duties or tax (de minimis threshold). For more specific information, please check the “de minimis value” details with your customs (they are changing regularly).

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