Contact Us!

Get in Contact with myGermany

We receive and ship packages and can be reached at the office at the following times:
Monday to Friday 8 am to 6 pm, Central European Time

Current time in Germany.

Headquarter & Warehouse:
myGermany GmbH
Nordstrasse 5, 99427 Weimar
Germany

Contact Us...


...or send us an email directly!

We can help you get the German products you always wanted!

Frequently Asked Questions

Bid = No.

Buy-it-now and payments for your purchase = Yes.

myGermany can not bid because of several constrains bur predominantly because of time issues. But myGermany can execute the Buy-it-now or payments for you.

Please note that eBay is a private sales platform and therefore you have no right of returning the goods. That means that myGermany also does not coordinate any return.

Our fees are just 10% of the order value (costs min 3,00 €) for the Concierge Service and 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).
Of course, just let us know in the description section in our Concierge Form.

Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.
We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).

Any questions? Contact our Concierge Service Germany Team.

Generally it is executed on the same day or takes up to two days maximum. You will be informed by email and in your customer account about every step.

What We Are Shipping?

my Germany logo
my Germany logo