myGermany Success Stories

Your items have been moved from the EXPECTED BOX to the INBOX because they have reached our warehouse!

You will find all relevant information in your account, such as photos, status, condition, description, weight etc.

Now you need to be active: put the items you want to get forwarded into the OUTBOX. Here you will be led automatically with the next steps: you can calculate the shipping fees, you can select the shipment provider and you will be asked to pay. As soon as you have completed the payment, we will initiate the shipment!

Yes we do in most cases. Normally, the carrier executes the import clearance within the delivery process, and will charge recipients later. In some  cases / countries it might be that the carrier will contact recipients before delivery for any clarifications. Please check also our tax information.

Here you can check our carriers information »