Our Logistic Partners

Air, Road, Sea, Rail, Mixed Methods

We partner with strong international logistic service provider to be able to provide you the best rates and services when shipping your mail and parcels to you! An additional benefit of having the close partnership is that you have to pay the services only once, in fact to myGermany only (we pay the service provider).

Fedex Economy
FedEx Economy is a day-definite, customs-cleared, door-to-door economy service for shipments up to 68kg per package. Transit time is typically 2 to 5 working days, check our Country-Guide for details. It’s an economical alternative to express shipping, with outstanding customer experience, reliability and full visibility from start to finish.

FedEx Priority / Express
FedEx Priority is Express, it is an express transportation service that provides time-definite, customs-cleared, door-to-door delivery, typically next business day, check our Country-Guide for details. Lithium Battery Shipment possible. FedEx Express does always deliver door-to-door / directly into your country.

TNT a FedEx company
TNT now operates under the roof of FedEx and provides amazong services on the road in Europe, and fast delivery worldwide.cAn ideal choice when speed needs to be balanced with economy. Day-specific delivery estimates let you plan delivery dates. Lithium Battery Shipment possible. Convenient door-to-door service

DHL Economy
DHL Economy service is based on DHL WELTPAKET International and ensures calculable delivery times, always transported to the destination country by the most economic way. Colaboration with local providers. Shipment tracking via the Internet or by telephone through customer services

DHL Package (Premium)
DHL Package (Premium) service is based on DHL WELTPAKET International and ensures particularly short and calculable delivery times, including transport insurance, always transported to the destination country by the fastest means possible.
Colaboration with local providers. Shipment tracking via the Internet or by telephone through customer services.

DHL Express
DHL Express is an express transportation service that provides time-definite, customs-cleared, door-to-door delivery, typically next business days. Priority shipping via the fastest means possible. Lithium Battery Shipment possible. Direct Door-to-Door Shipment. Shipment tracking via the Internet or by telephone through customer services.

Deutsche Post Warenpost International, up to 1,0 KG

This service takes care of your small items up to 1,0 KG by using simple and straightforward international mail services from Deutsche Post Warenpost International. Shipments will be shipped worldwide to over 220 countries at same rates. myGermany defines such shipments as mail items up to 1,0 KG (dimensions: L+W+H <90cm, each side <60cm) and containing such items as documents or printed material or trading cards etc. No transport insurance can be applied, no package consolidation is available with this simple service.

GLS Standard Europe
GLS Standard Europe is a precisely-coordinated scheduled transports with modern distribution centres focused on Europe only. Goods can be sent to all major European markets in standard delivery times of 24 to 48 hours. Deliveries to more distant regions usually take between 72 and 96 hours. Delivery in standard delivery times of 24-96 hours, liability up to the value of the goods (up to a defined maximum), continuous shipment tracking, in many countries in real-time, digital recipient signature, second delivery attempt included; for private customers to a GLS ParcelShop (if available in the country).

GLS Express
GLS Express delivers documents and parcels quickly all over the world. Consignments reach major business centres such as the US, Japan, Hong Kong or Singapore in just a few days. Deliveries do not take place to countries where the political situation is highly unstable. Easy and fast processing, online shipment tracking, digital recipient signature, Lithium Shipment possible, Second delivery attempt included, Liability up to the value of the goods, in accordance with the Montreal Convention.

DSV Global Transport and Logistics
DSV delivers your cargo safely, securely and on time anywhere in the world by air, sea, road and rail.

UPS Express Saver
UPS Express Saver – rely on guaranteed delivery during the next business day across Europe and fast delivery worldwide. Next business day delivery during the day to almost all European business centers, end of second business day delivery to most business addresses in the United States and all major business centers in Canada, Lithium Battery Shipment possible, delivery during the day within two to three business days to countries or territories in Asia, day-definite delivery during the day to other countries worldwide.

UPS Standard
UPS Standard is a reliable service for less urgent shipments to destinations within Europe. An ideal choice when speed needs to be balanced with economy, day-specific delivery estimates let you plan delivery dates, Lithium Battery Shipment possible, and convenient door-to-door service.

DPD Business Parcel
DPD Standard is a reliable service for less urgent shipments to destinations within Europe. An ideal choice when speed needs to be balanced with economy, day-specific delivery estimates let you plan delivery dates, Lithium Battery Shipment possible, and convenient door-to-door service

DPD Express
DPD Express allows you to ake advantage of Express-Service within Europe and worldwide. Delivery in Europe normally in the course of the next working day, elivery to international business centres as a rule within 1 to 3 days, online shipping status, with current shipping information (I.O.D.) online, Lithium Battery Shipment possible, DAP and DDP delivery terms available, up to 31.5 kg and 1.75 m max. length (airfreight 1.20 m) per parcel, up to 10 parcels per shipment, and document shipping also possible by arrangement

Contact Details of our Carriers:

DHL Express
Tel: 0049 1806 345 300
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html

DHL Weltpaket Economy & Premium
Tel: 0049 228 4333 112
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html

FedEx Economy & Express
Tel: http://www.fedex.com/de/contact/call/index.html
Contact Form: germany@fedex.de
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html

UPS Standard & Express
Tel: 1-800-742-5877
Contact Form: https://global.ups.com/contact-us/
Local Information: https://www.ups.com
Tracking: https://www.ups.com/track?loc=en_DE&requester=ST/

DPD Standard & Express
Tel: 0049 1806 373 200
Contact Form: https://www.dpd.com/ch_en/home/about_dpd/contact2/contact_for_recipient
Local Information: https://www.dpd.com/lt_en/dpd_home/products_services/classic_service2
Tracking: https://www.dpd.com/tracking_de

GLS Standard & Express
Tel: 0049 6677 646907000
Contact Form: https://gls-group.eu/EU/en/contact-form & service@gls-germany.com
Local Information: https://gls-group.eu/EU/en/home
Tracking: https://gls-group.eu/EU/en/parcel-tracking

DB Schenker
Tracking: https://eschenker.dbschenker.com/nges-portal/public/de-DE_DE/#!/tracking/schenker-search

Ready to start Shopping in Germany?

Frequently Asked Questions

What costs do I have to pay to myGermany?

You pay 1,00 € registration fee.
You pay only one fee once you initiate a parcel shipment! This includes carrier transport costs and myGermany services. You do not pay any monthly or additionally fees.
Wen importing outside the EU, import fees (customs tax and duty) may occur. These have to be paid to the carriers, they will handle the invoicing directly with you before you receive the package.

Estimated Costs and Actual Costs are different - Why?

Our total international shipping cost depends upon various factors, which we don’t know definitely until your parcel is in our hands: latest currency rates, latest fuel surcharges and actual weight and size of your package, whereas the latter two define girth measure and dimensional / volumetric weight.

Do I pay the Carriers additionaly?

No. You pay us one rate and this includes carriers and our fees already!

Do I need to pay Customs Import Fees?

If you ship in EU you dont have to pay customs fees.

If you ship outside the EU your goods may be subject to import tax and customs duty. These costs you have to pay after your package was sent. While the transportation carriers will contact you and handle the customs processes and invoicing directly with you.

What is about VAT Value Added Tax (GST)?

Within EU we charge the 19% VAT.
Outside EU the services are without VAT, so no VAT is applied to our services.

When it comes to product purchases for Non-EU customers, myGermany can execute it without 19% VAT for you. Please use our Concierge Service entering the Net-Rate only!

What We Are Shipping?

Contact Us

myGermany GmbH
Nordstrasse 5
D – 99427 Weimar

CUSTOMER REVIEWS

Contact

+49 3643 776222-0
info@mygermany.com

myGermany

Tools

Help

Cooperation

Gemäß der Beratungsrichtlinie des Freistaates Thüringen erhält das Unternehmen eine Förderung für Beratungen und Prozessbegleitungen, die Strategien zum Aufbau bzw. für eine nachhaltige positive Entwicklung und Sicherung von KMU unterstützen.

myGermany GmbH
Nordstrasse 5
D – 99427 Weimar

+49 3643 776222-0
service@mygermany.com

CUSTOMER REVIEWS

+49 3643 776222-0
service@mygermany.com

COMPANY