Our Logistic Partners
Air, Road, Sea, Rail, Mixed Methods
We established collaborations with strong international logistic service providers to be able to provide you the best rates and services when shipping your mail and parcels to you! An additional benefit of having a close partnership is that you have to pay the services only once, in fact to myGermany only (we pay the service provider).
Fedex Economy
FedEx Economy is a day-definite, customs-cleared, door-to-door economy service for shipments up to 68kg per package. Transit time is typically 2 to 5 working days, check our Country-Guide for details. It’s an economical alternative to express shipping, with outstanding customer experience, reliability and full visibility from start to finish.
FedEx Priority / Express
FedEx Priority is Express, it is an express transportation service that provides time-definite, customs-cleared, door-to-door delivery, typically next business day, check our Country-Guide for details. Lithium Battery Shipment possible. FedEx Express does always deliver door-to-door / directly into your country.
TNT a FedEx company
TNT now operates under the roof of FedEx and provides amazong services on the road in Europe, and fast delivery worldwide.cAn ideal choice when speed needs to be balanced with economy. Day-specific delivery estimates let you plan delivery dates. Lithium Battery Shipment possible. Convenient door-to-door service
DHL Economy
DHL Economy service is based on DHL WELTPAKET International and ensures calculable delivery times, always transported to the destination country by the most economic way. Colaboration with local providers. Shipment tracking via the Internet or by telephone through customer services
DHL Package (Premium)
DHL Package (Premium) service is based on DHL WELTPAKET International and ensures particularly short and calculable delivery times, including transport insurance, always transported to the destination country by the fastest means possible.
Colaboration with local providers. Shipment tracking via the Internet or by telephone through customer services.
DHL Express
DHL Express is an express transportation service that provides time-definite, customs-cleared, door-to-door delivery, typically next business days. Priority shipping via the fastest means possible. Lithium Battery Shipment possible. Direct Door-to-Door Shipment. Shipment tracking via the Internet or by telephone through customer services.
Deutsche Post Warenpost International, up to 1,0 KG
This service takes care of your small items up to 1,0 KG by using simple and straightforward international mail services from Deutsche Post Warenpost International. Shipments will be shipped worldwide to over 220 countries at same rates. myGermany defines such shipments as mail items up to 1,0 KG (dimensions: L+W+H <90cm, each side <60cm) and containing such items as documents or printed material or trading cards etc. No transport insurance can be applied, no package consolidation is available with this simple service.
GLS Standard Europe
GLS Standard Europe is a precisely-coordinated scheduled transports with modern distribution centres focused on Europe only. Goods can be sent to all major European markets in standard delivery times of 24 to 48 hours. Deliveries to more distant regions usually take between 72 and 96 hours. Delivery in standard delivery times of 24-96 hours, liability up to the value of the goods (up to a defined maximum), continuous shipment tracking, in many countries in real-time, digital recipient signature, second delivery attempt included; for private customers to a GLS ParcelShop (if available in the country).
GLS Express
GLS Express delivers documents and parcels quickly all over the world. Consignments reach major business centres such as the US, Japan, Hong Kong or Singapore in just a few days. Deliveries do not take place to countries where the political situation is highly unstable. Easy and fast processing, online shipment tracking, digital recipient signature, Lithium Shipment possible, Second delivery attempt included, Liability up to the value of the goods, in accordance with the Montreal Convention.
DSV Global Transport and Logistics
DSV delivers your cargo safely, securely and on time anywhere in the world by air, sea, road and rail.
UPS Express Saver
UPS Express Saver – rely on guaranteed delivery during the next business day across Europe and fast delivery worldwide. Next business day delivery during the day to almost all European business centers, end of second business day delivery to most business addresses in the United States and all major business centers in Canada, Lithium Battery Shipment possible, delivery during the day within two to three business days to countries or territories in Asia, day-definite delivery during the day to other countries worldwide.
UPS Standard
UPS Standard is a reliable service for less urgent shipments to destinations within Europe. An ideal choice when speed needs to be balanced with economy, day-specific delivery estimates let you plan delivery dates, Lithium Battery Shipment possible, and convenient door-to-door service.
DPD Business Parcel
DPD Standard is a reliable service for less urgent shipments to destinations within Europe. An ideal choice when speed needs to be balanced with economy, day-specific delivery estimates let you plan delivery dates, Lithium Battery Shipment possible, and convenient door-to-door service
DPD Express
DPD Express allows you to ake advantage of Express-Service within Europe and worldwide. Delivery in Europe normally in the course of the next working day, elivery to international business centres as a rule within 1 to 3 days, online shipping status, with current shipping information (I.O.D.) online, Lithium Battery Shipment possible, DAP and DDP delivery terms available, up to 31.5 kg and 1.75 m max. length (airfreight 1.20 m) per parcel, up to 10 parcels per shipment, and document shipping also possible by arrangement
Contact Details of our Carriers:
DHL Express
Tel: 0049 1806 345 300
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
DHL Weltpaket Economy & Premium
Tel: 0049 228 4333 112
Contact Form: https://www.dhl.ch/en/country_profile.html
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
FedEx Economy & Express
Tel: http://www.fedex.com/de/contact/call/index.html
Contact Form: germany@fedex.de
Local Information: https://www.logistics.dhl/de-en/home/contact-us.html
Tracking: https://www.dhl.de/en/geschaeftskunden/express/verfolgen.html
DB Schenker
Tracking: https://eschenker.dbschenker.com/nges-portal/public/de-DE_DE/#!/tracking/schenker-search
UPS Standard & UPS Express
Tel: 1-800-742-5877
Contact Form: https://global.ups.com/contact-us/
Local Information: https://www.ups.com
Tracking: https://www.ups.com/track?loc=en_DE&requester=ST/
DPD Standard & Express
Tel: 0049 1806 373 200
Contact Form: https://www.dpd.com/ch_en/home/about_dpd/contact2/contact_for_recipient
Local Information: https://www.dpd.com/lt_en/dpd_home/products_services/classic_service2
Tracking: https://www.dpd.com/tracking_de
GLS Standard & Express
Tel: 0049 6677 646907000
Contact Form: https://gls-group.eu/EU/en/contact-form
service@gls-germany.com
Local Information: https://gls-group.eu/EU/en/home
Tracking: https://gls-group.eu/EU/en/parcel-tracking
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Frequently Asked Questions
Can myGermany pick up unpacked items in Germany and pack them for international shipment?
Yes. We can pick up unpacked items with our dedicated driver. If your items are already packed (crates, pallets), we can use gathered trucks, which will be more cost effective. We can either ship directly to you, or get it into our warehouse where we check packaging and import/export conditions. We do pack, secure and support with export and customs formalities.
Can myGermany ship via Air, Sea, Road or Rail?
Yes. We do collaborate with several carriers and are able to provide you different shipping options via Air, Sea or Road. Best is to have the items in our warehouse where we understand packaging and export conditions in order to quote the international shipment.
What kind of information does myGermany need for a quotation?
You may please elaborate on:– please provide commercial invoice or any proof of value (eg. screenshot of ebay etc.)– weight / dimensions of packed items?– description of items incl. value? (is a customs declaration required? »)– is it already sufficiently packed, or do you need any further packaging services? (myGermany will add fees to it)– is it stack-able?– where to be picked up? detailed address? (sometimes it is not delivered into our warehouse but we pick up somewhere’s and send directly to client > attention: if we don’t have the items in our warehouse it is hard to take over liability, we need to check with sender if it was sufficiently packed)– to where to be sent? detailed address? port or your address?– do you have unloading equipment at your place?– who takes care for the customs clearance? You or myGermany? We normally ship DAP…– are you acting as business or private– who/how will be charged for the customs processes?– do you prefer sea or air?
Can myGermany handle the entire Pick-up process in Germany?
Yes. We handle the whole communication, payment and pick up if demanded. Please mind that articled need to be packed by the seller. Please also note that some articles are not in condition for an international transport, myGermany will check that upfront.We charge a 20,00 € standard fee for the Pick up Service (if higher pick-up costs occur, we will discuss with you before executing the pick up).
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