How does myGermany Account work? How does Package Forwarding work?

by Christian Schmalisch | Feb 14, 2024

Please check here:

How can I receive discounts?

by tschwarz | Jun 29, 2023

myAffiliate & Refer a friend: Earn for a friends’ registration and each package sent by your recommendation. Loyalty Program: Check our Loyalty Program for returning customers. Reviews: Are you happy with our services? Write 3 reviews and let us know via...

How can I close or delete my account?

by tschwarz | Jun 29, 2023

We regret if you want to cancel your account. For this purpose, please send us an email ([email protected]) with your email address registered in your myGermany account. In this case your active account will be disabled. Your data will be deleted based on the...

Does myGermany ship to different delivery addresses?

by tschwarz | Jun 29, 2023

Yes, we can offer this service for Premium and Business Members. Simply add as many delivery addresses as you want in your customer account.

Can myGermany be used as billing address?

by tschwarz | Jun 29, 2023

No. For legal reasons, reasons of traceability and consistency this is not possible. The billing address should be your physical address. In cases where it is not possible, please use our Concierge and Pick up Service »