You can change the value and description for each article at your own orders but not for Concierge orders. Please move your mouse onto the value or description in the Inbox, then click and you can edit the records. Mind that the values will be taken for the shipping & customs documents – It is your responsibility to firmly check and confirm the value before initiating the shipment!
Concierge: You cannot change the value of a Concierge Order. If you have used our Concierge we are forced to use the purchase value for shipping documents.
Customs Declaration & VAT Refund: You cannot change the value if you need a Customs Declaration for your VAT refund as the amount of purchase and import needs to be the same if you intend to get a VAT refund from the seller.
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