Free Checks & Photos of your Incoming Parcles

We open incoming parcels, check condition, take pictures and update your customer account. You are aware of your items condition before you decide to either forward or return.

We Open & Check your Goods

We automatically open and photograph incoming packages for Premium Members (expect DropShipment). We will photograph the label and the items in the package itself. Thus you or our staff can immediately spot any potential issues and ensure your packaging is in good shape so that the contents inside remain safe.

Detailed Pictures of your Goods

Detailed Pictures of your already received items can be get on-request. Simply select the option in your customer account. You can even select the Detailed Picture Option for each incoming parcel.
The Photographs will remain in your account, so you can actually compare items condition after receipt.

Free Checks on your Parcel!

For our Premium Members we open & check each incoming parcel.

We Open & Check your Parcels.

We take even detailed picures of your goods.

Porcelain packed

We use strong material to secure your shipments!

Oven Checked

Your content is covered with Styrofoam by myGermany if needed.

Toilett in a Box

myGermany uses bubble wrap & air cushion to secure your packages!

Several Size Boxes

For each of your goods we provide adequate packaging solutions!

Strong myGermany Boxes

We use our own strong material to make sure your packages will arrive safely.

What We Are Shipping?

Ready to start Shopping in Germany?

Frequently Asked Questions

For Premium Customers we open each package and take pictures of the content. You can order additionally detailed pictures in your account, whereas you define if we shall open product packaging as well.
For Standard Customers we don’t do that.
Please note that we do check the content as we are forced so by law. Because myGermany is liable for content and shipment towards to carriers and customs.

Please opt this options in your Inbox. At each order you can click the icons (Pics, Scan, Inspection etc.) and leave a comment. We will process as soon as possible.

Yes. You can let us know if you want to keep original packaging boxes and/or original sales/product packaging boxes. These options you will find in the CheckOut once initiating a shipment.

Contact Us

my Germany logo
my Germany logo