For Standard & Premium members, we cannot accept packages imported into the EU – please don’t order from the UK or China, or the US to Germany!
Please note that only shipments sent from within the EU will be accepted by us. Shipments from outside the EU require customs and tax liability from the recipient, which is officially not myGermany Gmbh but the customer. So by law, it is prohibited to take over these processes on customers’ behalf.
Please note that such packages will automatically be returned by the carrier, following the carrier’s Terms & Conditions.
Any related costs charged by the carrier will be passed on to you (e.g. DHL charges 20 EUR for an automated notification).
myGermany will not provide its EORI / VAT ID for any import processes.
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For Business Members we do import items. Please compare plans here