Shop in Germany, Ship to Canada with myGermany


Ever stumbled upon that perfect item on a German website, only to find out they don’t ship internationally? Or maybe you just love the selection of German products and want an easier way to get them delivered to your doorstep in Canada? Well, fret no more! myGermany can be your one-stop solution for shopping in Germany and shipping it to Canada.


What is myGermany?

myGermany is a package forwarding service that provides you with a German shipping address. This allows you to shop at any German online store, regardless of their international shipping restrictions. myGermany then takes care of receiving your packages, consolidating them if you’d like (to save on shipping costs), and securely forwarding them to your address in Canada.

Here’s what makes myGermany a great option for Canadians shopping in Germany:

myGermany goes beyond being just a package forwarding service. It’s your one-stop shop for getting German goodies delivered to your Canadian doorstep.To understand this process better, we’ll explore the following steps: 

  • Your German Mailbox: Signing up with myGermany grants you a dedicated German shipping address. This address acts like your own little piece of Germany, allowing you to shop at any German online store just like a local resident. No more international shipping restrictions getting in your way!
  • Package Receiving and Consolidation: Once you score that perfect German product and have it shipped to your myGermany address, they take care of receiving it for you. Here’s where things get interesting:
  • Consolidation Magic: Bought a bunch of amazing German finds from different stores? myGermany can combine them into a single package for your trip to Canada. This can save you big on shipping costs, as you’ll only pay for one international shipment instead of several.
  • Repacking with Care: myGermany understands that precious German treasures deserve top-notch care. Their team expertly repackages your items using secure and protective materials. This ensures your purchases arrive safely at your Canadian home, ready for you to enjoy.
  • Customs Clearance Made Simple: Importing goods internationally can involve complex customs procedures. But fear not! myGermany streamlines this process for you. They handle all the necessary paperwork and ensure your package complies with Canadian import regulations.

Shipping Options Galore:    myGermany understands that everyone has different shipping needs. Whether you’re eager to get your hands on your German goodies as soon as possible or prioritize budget-friendly options, they offer a variety of shipping methods to choose from. Enjoy the flexibility to choose the option that delivers the most value for you.

Transparent Pricing:  myGermany believes in upfront and honest costs. Their user-friendly shipping cost calculator allows you to get a clear estimate of the shipping fees before you commit to anything. Shop with complete peace of mind – you’ll know exactly what to expect every step of the way.

More Than Just Package Forwarding

myGermany goes beyond the standard package forwarding service, transforming into a concierge for your German shopping sprees. Here’s an exciting exploration of their additional services designed to make your experience even smoother:

Buy for Me Service: Breaking Down Payment Barriers

Have you encountered a fantastic German product but the website doesn’t accept international credit cards? This is where myGermany’s “Buy for Me” service shines. Let’s say you find the perfect German camera on a website that only accepts German payment methods. “Buy for Me” simplifies buying from Germany in various ways: 

  1. Provide the Link: Simply send myGermany the link to the product you desire.
  2. They Handle the Purchase: myGermany will use their own payment methods to purchase the item on your behalf, eliminating the international payment hurdle.
  3. Seamless Integration: The product is then shipped to your myGermany address, following the usual consolidation, repacking, and forwarding process to get it to you in Canada.

This service is a lifesaver for those times you find an incredible German product but can’t complete the purchase due to payment restrictions.

Freight Forwarding: Conquering Bulky Goods

Found a dream German sofa or perhaps a high-tech German appliance that standard shipping just won’t accommodate? Don’t worry! myGermany’s freight forwarding service tackles these bulky or heavy items with ease. Their expertise ensures your large purchases are shipped securely and efficiently to your Canadian home.

A La Carte Services: Tailoring the Experience

myGermany understands that every package is unique. They provide an array of extra services tailored to meet your individual requirements. Here are a few examples:

  1. Specialized Repacking: Do you have a particularly fragile German treasure? Opt for their specialized repacking service using specific materials to ensure maximum protection during shipping.
  2. Content Insurance: For added peace of mind, you can get content insurance for your valuables.
  3. Photographic Proof: Want visual confirmation that your items arrived safely at myGermany’s warehouse? Their photographic service captures images of your packages for your reassurance.

With these a la carte services, you can customize your myGermany experience to perfectly match your needs, adding an extra layer of security and convenience to your German shopping adventures.

By offering these comprehensive services, myGermany goes beyond simple package forwarding. They become your trusted partner in navigating the world of German online shopping, ensuring a smooth and enjoyable experience from start to finish.


So, if you’re looking for a convenient and reliable way to shop in Germany and ship your purchases to Canada, look no further than myGermany. With their user-friendly service and comprehensive options, you can shop from your favorite German stores and enjoy those amazing products delivered right to your doorstep.

FAQ | Frequently Asked Questions

How does Package Forwarding work from Germany?

You can get packages sent to myGermany warehouse when you shop in Germany. Therefore you need to enter our address in the CheckOut (please register here >>). Once we have received your package, you need to define the next steps (consolidation, repacking, add/remove documents, select shipping method and transport insurance etc.)

Details please check here >>

How much does package forwarding from Germany cost? Are there andy additional fees or taxes with package forwarding?

You pay us only once you initiate the shipment. If we forward your package as it is there are no additional fees, Shipping Cost Calculator >>

We dont ask for any additional fees, except the additional services you require in your account (cost overview).
Check also your Membership Plans >>

If you ship form Germany to Non-EU countries, tax and duty might occur, which is to be paid by you. Please read more here >>

How are Shipping Rates Determined for package forwarding?

Our shipping rate is composed of the cost of shipping service provider and our margin. So it already includes packing, customs paper/shipping paper preparation, outgoing and incoming customs clearance and delivery to the customer. It also covers all of our costs.

The costs of our shipping partners are based on zones (countries) – the further away from Germany and heavier the shipment, the more expensive the shipping.


Do you Repack? Can I Consolidate Multiple Packages into one shipment for cost savings?

Yes, we repack and consolidate for free. We use our own strong packaging material and 2-wavy cardboards.

We eveb provide a sophasticated and time-taking consolidation process where we unpack and newly repack in order to get it shipped the most economical way possible. That is done for our Premium Members >>

Are there any Subscription Plans for frequent users?

Yes there are.
Please check here:

Do you provide Photographs of my items/parcels?

Yes, we take pictures of each incoming parcel for Premium and Business members. Please check our memberships here. A Detailed Pictures option is available in your account.

What Shipping Carriers are commonly used for package forwarding from Germany?

List of our partners, with them we collaborate and their rates we provide to you.

For Packages (Road, Air) we use:
– DHL Weltpaket (Economy & Premim)
– FedEx Economy & Premium
– UPS Standard & Expedited & Express
– DPD Standard & Express

For Freight (Sea, Rail, Air, Road) we use:
– DHL Global Forwarding
– FedEx Freight
– DBSchenker

More details check here >>

What are the typical Delivery Times for forwarded packages?

Please check our Shipping Cost Calculator entering your country and you will see the shipping time for each shipping method.

Do package forwarding services offer Transport Insurance options?

Yes, we can insure each package up to 500,00 EUR. For higher insurance please check here:

What should I do if my package is Damaged or Lost during the forwarding process?

We can insure every parcel up to 500,00 EUR for free. Please check here Transport Insurance >>

In case you need to file a claim, we will support you! Check here How to file a claim >>

Can I Change the Shipping Address after the package is forwarded?

It depends on the carrier you selected:

DHL Express – yes it is normally possible, normally for free.
FedEx Economy & Express – yes it is normally possible, normally for free.
DHL Weltpaket – no it is not possible.
UPS Standard & Express – no it is not possible.
DPD Standard & Express – no it is not possible.

Can I Track my package during the forwarding process?

Yes, each package is traceable. Please check here >>

Are there any Size or Weight Restrictions for packages being forwarded from Germany?

No, we can send small and very large bulky items, wherefore we provide pickup, packaging, shipping and customs clearance services.

Check here for more details >>
Special Shipment Treatment >>
Bulky Shipment Samples >>

What Customer Support options or Communication Channels do you offer?

We do answer emails within 24h during business hours Monday to Friday 08:00 to 15:00 CET.

We also provide a Live-Chat with human employees Monday to Friday 08:00 to 15:00 CET, and if our employees are not available our Bot will help 🙂

Our FAQs also provide lots of useful information.

Can I Return items to German online stores if I'm not satisfied with my purchase?

We support you with returns!

Within Germany
From myGermany to original seller: In cases of wrong or damaged products, or products which are not compliant with your order, products can be returned at no charge. You may even return goods without stating reasons against a processing fee. Please mind, that some Concierge Orders may be treated differently.

From customer to Germany 
From customer destination to myGermany / original seller: Customers may also return shipments from their country to myGermany or to the original seller. The costs are to be taken by the customer, but we will fully support the process and communication with seller.

Check more here >>

Are there any Restrictions on what I can order from Germany?

myGermany can send almost everything which is leagal. We are also certified for shipping Dangerus Goods such as Lithium, Oil or Gad Pressure Cans. Please check here restriced items >>