Once you have placed the order to the original seller, let us know which goods you are expecting. Thus way we can check incoming goods against your order.
For this please access your Expected Order Box and enter the details by clicking “Add new delivery”. If you do not specify your data, we will it do for you – then we open the parcels, identify the goods and update it in your Account in your Inbox.
Please check in your account for the value of the item! If we ship to Non-EU countries, this value is taken as the customs value (which defines your customs fees when importing).
As soon as your items are in the Inbox, you need to be active: put the items you want to get forwarded into the Outbox. Here you will be led automatically with the next steps: you can calculate the shipping fees, you can select the shipment provider and you have certain other shipping options here.