What phone number can I specify when I order myself?

Often German onlinestores ask for a valid German phone number. You should enter your own. If this is not accepted, use our number: (international format) +49 (0)3643-8780131 (national format) 03643-8780131 It is a working myGermany number but will not be picked...

How do I enter my myGermany Address in vendors checkout?

The billing address should be your own address. The delivery address is your myGermany address: YOUR NAME, myGermany GmbH (first and last name, Vor uns Zuname) Nordstraße 5 (street, Straße) 99425 (ZIP, Postleitzahl) Weimar (city, Stadt) Thuringia (district,...

Do you accept packages from outside Europe?

For Standard & Premium members, we cannot accept packages imported into the EU – please don’t order from the UK or China, or the US to Germany! Please note that only shipments sent from within the EU will be accepted by us. Shipments from outside the...